Privacy Policy

When you download and launch one of our games or visit our website, we gather information about you. This information can in some cases be personally identifiable. This document explains the way we collect and use this information. If you have any questions or comments, you can mail us directly at support@paladinstudios.com, or get in touch via the contact information below.

The information we collect

We collect information from you when you launch our game, connect to a social networking site through our games, register an account, enter a promo code, place an order, contact us directly, subscribe to our newsletter or respond to a survey. When using our games, you may be asked to enter your name, e-mail address, or connect to social networking sites such as Facebook.

These are some of the specific things we use:

Social network sign-ins

When you connect to Facebook or Game Center, or other social platforms, we access your profile, including your username and friends list.

We use this data to show you personalized content. For example, we might show a high score list with only your friends in it, or show your name or avatar on an in-game object.

Anonymous usage data

When you run one of our games, we gather anonymous usage statistics such as session length, country, and device type. We also gather in-game events such as starting or finishing a level. This is done using Flurry, an analytics toolset. You can review the Flurry privacy policy here: http://www.flurry.com/privacy-policy.html. If you want to opt out from Flurry, you can do so here: http://www.flurry.com/user-opt-out.html

We use this data to benchmark the usage of our games. This means that we regularly look at these statistics and try to find ways to improve our products. Note that we do not track your unique device identifier (UDID) or other personal information – this data is anonymous.

App Store data

The respective app stores, such as Apple’s App Store and Google Play, collect anonymous sales and usage statistics, and disclose it to us.

What we use it for

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience: Your information helps us to better respond to your individual needs.
  • To improve our website and products: We continually strive to improve our offerings based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails: The email address you provide may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note that if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Cookies

We use cookies for our websites. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

No 3rd parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our games and website, and not to information collected offline.

Your Consent

By using our site and products, you consent to this privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Web: http://www.paladinstudios.com
Address: Saturnusstraat 60 unit 76, 2516AH Den Haag, The Netherlands
Mail: support@paladinstudios.com
Phone: +31715132222